Claims Consultant

269

Tweed Heads, Australia
Not specified; generous discounts from over 350 re...
Hybrid (up to 3 days remote after month three)
Manage workers compensation claims
Liaise with injured workers
Provide empathetic customer service
EML is seeking a Claims Consultant for their Tweed Heads office, offering a fully remote work option after an initial period. The role involves managing workers' compensation claims, providing customer-focused service, and working collaboratively within a supportive team environment

Job Summary

  • The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers and employers.
  • EML fosters a learning culture with dedicated specialists including Technical Specialists and Injury Management Specialists to support case managers.
  • The position offers flexibility to work from home up to 3 days per week after month three, subject to performance and approval.

Matching Summary

Match Score: 85

EML is seeking a Claims Consultant for their Tweed Heads office, offering a fully remote work option after an initial period. The role involves managing workers' compensation claims, providing customer-focused service, and working collaboratively within a supportive team environment.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • manage workers compensation claims
  • liaise with injured workers
  • provide empathetic customer service
  • ensure legislative compliance
  • support return to work

Nice-to-have

  • previous medical or hospitality experience
  • ability to multitask effectively
  • thrive in team environment
  • proactive self-motivated attitude
  • creative stakeholder engagement

Key Requirements

  • face-to-face group interview attendance required
  • willingness to go above and beyond for customers

Work Rights

Not specified

Tailored Resume

Cover Letter