Hospital Ambassador

Brigham and Women's Faulkner Hospital

Boston, Massachusetts, United States
Base: $18.26 - $27.13phly; bonus/equity: not speci...
Fully remote
Customer service experience required
High school diploma or equivalent
Basic computer skills for epic system
The role involves providing accurate and timely information to staff, patients, visitors, and callers while maintaining a polite and professional demeanor

Job Summary

  • The role involves providing accurate and timely information to staff, patients, visitors, and callers while maintaining a polite and professional demeanor.
  • Employees participate in layered screening approaches to ensure the continued safety of the hospital environment.
  • The position requires adherence to infection control standards to keep hospital lobbies and public areas clean, safe, and uncluttered.

Matching Summary

The role involves providing accurate and timely information to staff, patients, visitors, and callers while maintaining a polite and professional demeanor.

Salary

Base: $18.26 - $27.13/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses offered

Skills & Requirements

Must-have

  • Customer service experience required
  • High School Diploma or Equivalent
  • Basic computer skills for Epic system
  • Ability to communicate with diverse populations
  • Adherence to HIPAA confidentiality policies

Nice-to-have

  • Collaboration with volunteers
  • Problem-solving and escalation skills
  • Professional communication in a hospital setting

Key Requirements

  • High School Diploma or Equivalent
  • Customer service experience required
  • No degree substitution allowed

Work Rights

Not specified

Tailored Resume

Cover Letter