Not specified (assumed to be hybrid or onsite based on the nature of the banking role)
Over-the-counter transaction processing
Time deposit maturity monitoring
Kyc and amla compliance knowledge
BDO Unibank, Inc. is seeking a Client Relations Associate for its Singapore branch to manage customer service tasks related to account operations, transaction processing, and client interactions. The role involves cross-selling products, organizing marketing events, and ensuring compliance with bank policies
Job Summary
The Client Relations Associate is responsible for processing over-the-counter transactions including cash, checks, foreign currencies, and remittances with decision-making authority up to $30K SGD.
This role involves monitoring time deposit maturities, briefing prospective clients on bank products, and actively cross-selling services to enhance client relationships.
The position requires strict adherence to confidentiality, KYC, AMLA requirements, and data privacy standards while acting as a liaison between Singapore and Philippines branches.
Matching Summary
Match Score: 75
BDO Unibank, Inc. is seeking a Client Relations Associate for its Singapore branch to manage customer service tasks related to account operations, transaction processing, and client interactions. The role involves cross-selling products, organizing marketing events, and ensuring compliance with bank policies.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Over-the-counter transaction processing
Time deposit maturity monitoring
KYC and AMLA compliance knowledge
Foreign currency and remittance handling
Cash and check deposits/withdrawals
Nice-to-have
Cross-selling bank products experience
Marketing event organization skills
Client orientation and briefing abilities
Liaison work between branches
Junior marketing officer capabilities
Key Requirements
Compliance with KYC and AMLA regulations
Knowledge of banking policies and procedures
Data privacy and service quality standards adherence