Product Service Consultant – Mining (consultor De Suporte Ao Produto – Tecnologia De Mineração)

Caterpillar Inc.

Onsite
Minestar terrain onboard technologies support
Product validation and troubleshooting
Liaison between teams
As Product Service Consultant, you will have a significant impact on overall product quality and customer experience for MineStar Terrain Onboard technologies

Job Summary

  • As Product Service Consultant, you will have a significant impact on overall product quality and customer experience for MineStar Terrain Onboard technologies.
  • This role will provide support and service engineering services which include product validation, investigating, troubleshooting, diagnosing application and technical problems.
  • Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.

Matching Summary

As Product Service Consultant, you will have a significant impact on overall product quality and customer experience for MineStar Terrain Onboard technologies.

Skills & Requirements

Must-have

  • MineStar Terrain Onboard technologies support
  • Product validation and troubleshooting
  • Liaison between teams
  • Customer and dealer issue resolution
  • New Product Introduction participation

Nice-to-have

  • Inclusive culture and equity
  • Personal and professional growth
  • Strong working relationships
  • Customer satisfaction feedback

Key Requirements

  • Bachelor’s degree in Engineering or IT
  • Pre-Advanced English proficiency
  • Product Support experience
  • Availability to travel up to 20%
  • Onsite work five days a week

Work Rights

Not specified

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