Senior Specialist - Service Excellence

SILHRMS

Atkinsréalis
Hybrid
Hr transformation experience
Lean/six sigma methodologies
Workday and servicenow expertise
The Senior Specialist – Service Excellence plays a pivotal role in enabling HR Shared Services to deliver efficient, customer centric, and globally consistent outcomes

Job Summary

  • The Senior Specialist – Service Excellence plays a pivotal role in enabling HR Shared Services to deliver efficient, customer centric, and globally consistent outcomes.
  • The role focuses on process optimisation, continuous improvement, and HR systems enablement, with a strong emphasis on supporting Recruitment or HR Transformation initiatives.
  • Explore the rewards and benefits that help you thrive – at every stage of your life and your career.

Matching Summary

The Senior Specialist – Service Excellence plays a pivotal role in enabling HR Shared Services to deliver efficient, customer centric, and globally consistent outcomes.

Skills & Requirements

Must-have

  • HR Transformation experience
  • Lean/Six Sigma methodologies
  • Workday and ServiceNow expertise

Nice-to-have

  • Change Management certification
  • Experience in HR analytics
  • Global HR operating models

Key Requirements

  • 7-10 years of HR experience
  • Strong customer focus
  • Ability to manage sensitive HR data

Work Rights

Not specified

Tailored Resume

Cover Letter