Customer Service Tech - Lexington

D. R. Horton

Lexington, KY, US
Not specified; not specified; excellent benefits p...
On-site
Three or more years related experience
Valid driver's license and personal vehicle
Ability to lift and move up to 50 pounds
D.R. Horton is seeking a Customer Service Technician in Lexington, KY, whose primary role is to ensure high levels of customer satisfaction by addressing warranty requests and facilitating repairs. The ideal candidate should have relevant experience in carpentry and home repairs, along with excellent communication skills

Job Summary

  • The primary goal is to maintain an elevated level of customer satisfaction among homeowners by facilitating all warranty requests.
  • The role involves performing necessary repairs such as carpentry, drywall, texture repair, and painting while scheduling subcontractors for designated tasks.
  • D.R. Horton offers an excellent benefits package including medical, dental, vision, 401(K), and employee stock purchase plans.

Matching Summary

Match Score: 85

D.R. Horton is seeking a Customer Service Technician in Lexington, KY, whose primary role is to ensure high levels of customer satisfaction by addressing warranty requests and facilitating repairs. The ideal candidate should have relevant experience in carpentry and home repairs, along with excellent communication skills.

Salary

Not specified; Not specified; Excellent benefits package including Medical, Dental, Vision, 401(K)

Skills & Requirements

Must-have

  • Three or more years related experience
  • Valid driver's license and personal vehicle
  • Ability to lift and move up to 50 pounds
  • Experience with carpentry and drywall repair
  • Proficiency with MS Office and email

Nice-to-have

  • Prior customer service experience
  • Experience with minor electrical plumbing HVAC
  • Ability to work overtime and travel overnight
  • Effective positive communication skills
  • Systematic approach to carrying out assignments

Key Requirements

  • High school diploma or GED
  • Valid driver's license required
  • Must have a vehicle capable of carrying supplies
  • 3+ years of relevant trade experience
  • Ability to work independently without supervision

Work Rights

Not specified

Tailored Resume

Cover Letter