Cantonese Proficient Fraud Ops Analyst - Authorizer

Citi

Kuala Lumpur, Malaysia
Not specified; not specified; benefits include pyi...
Proficient in cantonese language
Experience in fraud claims investigation
Knowledge of bank transactional platforms
The role is responsible for assisting in ensuring fraud risk policies are applied to minimize the impact of fraud incidence and prevent loss

Job Summary

  • The role is responsible for assisting in ensuring fraud risk policies are applied to minimize the impact of fraud incidence and prevent loss.
  • Citi provides resources for physical and mental well-being including telehealth options, health advocates, and confidential counseling.
  • Employees have access to generous paid time off packages and opportunities to volunteer in their communities.

Matching Summary

The role is responsible for assisting in ensuring fraud risk policies are applied to minimize the impact of fraud incidence and prevent loss.

Salary

Not specified; Not specified; Benefits include paid time off, telehealth, and volunteer programs

Skills & Requirements

Must-have

  • Proficient in Cantonese language
  • Experience in fraud claims investigation
  • Knowledge of bank transactional platforms
  • Ability to work shifting 24/7 schedules
  • Trend analysis and early fraud detection

Nice-to-have

  • Strong written and verbal communication skills
  • Unbiased decision-making in diverse environments
  • Fundamental understanding of team interactions

Key Requirements

  • Bachelor's degree or equivalent experience
  • Previous experience in Investigation and Fraud claims process
  • Extensive knowledge of Bank's Transactional Processing platforms

Work Rights

Not specified

Tailored Resume

Cover Letter