Associate Director, Crm Field Enablement And Change Management

J&J FAMILY OF COMPANIES

Titusville, New Jersey, United States
Base: $137,000 - $237,750; bonus/equity: not speci...
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Crm systems and solutions
Field enablement platforms integration
User interface design and delivery
** Johnson & Johnson is seeking an Associate Director for CRM Field Enablement and Change Management to enhance the user experience of their CRM solutions. The ideal candidate will have extensive experience in the pharmaceutical industry, CRM systems, and change management, along with strong leadership capabilities. **

Job Summary

  • The Associate Director, CRM Field Enablement and Change Management will optimize the integration of the next generation CRM solution across various field enablement platforms, focusing on the holistic experience of the field user to simplify and maximize efficiency.
  • Responsibilities include leading the design and delivery of integrated user interfaces, setting product roadmaps in partnership with JJT, and partnering with CRM Training and SL&D teams to support end-user change management.
  • The role requires at least 8 years of workforce experience, with 5 years in the pharmaceutical industry, and experience with CRM systems and solutions, alongside demonstrated ability to influence in a large, matrixed organization.

Matching Summary

Match Score: 75

** Johnson & Johnson is seeking an Associate Director for CRM Field Enablement and Change Management to enhance the user experience of their CRM solutions. The ideal candidate will have extensive experience in the pharmaceutical industry, CRM systems, and change management, along with strong leadership capabilities. **

Salary

Base: $137,000 - $237,750; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life insurance, disability, retirement plan, 401(k), long-term incentive program, vacation, sick time, holidays, personal time, parental leave, condolence leave, caregiver leave, volunteer leave, military spouse time-off

Skills & Requirements

Must-have

  • CRM systems and solutions
  • Field enablement platforms integration
  • User interface design and delivery
  • Change Management strategy
  • AI-driven automation opportunities

Nice-to-have

  • Holistic field user experience
  • Cross-functional collaboration
  • Strategic roadmap development
  • ROI measurement of AI capabilities

Key Requirements

  • BS Degree required, Master degree preferred
  • At least 8 years of workforce experience
  • 5 years of pharmaceutical industry experience
  • Experience with CRM systems and solutions
  • Experience gathering requirements
  • Expertise in training and change management
  • Demonstrated ability to influence

Work Rights

Not specified

Tailored Resume

Cover Letter