** Bilingual Spanish ** Acs- Call Center Telephone Banker- Rio Rancho,, Nm
Bank of America
Rio Rancho, NM, USA
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Bilingual spanish required
Active listening and addressing questions
Handling objections
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Bank of America is seeking a Bilingual Spanish Call Center Telephone Banker in Rio Rancho, NM, to assist clients with credit and short-term lending needs while creating positive client experiences. The role requires strong communication skills, problem-solving abilities, and a commitment to teamwork in an in-office culture.
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Job Summary
This job is responsible for assisting clients through incoming calls with needs for credit and short term lending while identifying additional opportunities to help achieve financial goals.
Key responsibilities include addressing card servicing and sales opportunities, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
Matching Summary
Match Score: 75
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Bank of America is seeking a Bilingual Spanish Call Center Telephone Banker in Rio Rancho, NM, to assist clients with credit and short-term lending needs while creating positive client experiences. The role requires strong communication skills, problem-solving abilities, and a commitment to teamwork in an in-office culture.
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Skills & Requirements
Must-have
Bilingual Spanish required
active listening and addressing questions
handling objections
ongoing performance feedback and coaching
ongoing change and learning new technology
Nice-to-have
card solutions
telephone sales experience
teamwork and flexibility
building rapport
Key Requirements
High School Diploma / GED / Secondary School or equivalent