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Mindtickle is seeking an experienced Customer Success Engineer - II for its Pune location to support its AI-powered revenue enablement platform. The role involves troubleshooting and resolving complex issues within a distributed system, collaborating with various teams to enhance product quality and customer trust.
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Job Summary
In this role, you will troubleshoot and resolve complex issues in a distributed system across backend services, APIs, data platform, UI interactions, and AI-powered solutions.
This role demands a strong working knowledge of cloud fundamentals: debugging of distributed systems, querying and analyzing system data, logs, and traces, writing scripts, and resolving complex backend and frontend issues with precision and speed.
If you thrive in solving hard technical problems, working with cross-functional teams, excel in high-stakes scenarios, owning outcomes end-to-end, and delighting customers, this role offers unparalleled influence and impact that few L2 positions can match.
Matching Summary
Match Score: 75
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Mindtickle is seeking an experienced Customer Success Engineer - II for its Pune location to support its AI-powered revenue enablement platform. The role involves troubleshooting and resolving complex issues within a distributed system, collaborating with various teams to enhance product quality and customer trust.
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