Pair Team is a tech-enabled medical group reimagining how Medicaid and Medicare serve underserved populations by delivering whole-person care
Job Summary
Pair Team is a tech-enabled medical group reimagining how Medicaid and Medicare serve underserved populations by delivering whole-person care.
The Bilingual Patient Services Representative will engage with individuals facing serious mental illness, substance use disorder, homelessness, or high medical needs, building trust and providing support.
This role involves a hybrid work model, primarily remote with 2-3 on-site community visits per month, focusing on patient outreach and care plan coordination.
Matching Summary
Pair Team is a tech-enabled medical group reimagining how Medicaid and Medicare serve underserved populations by delivering whole-person care.
Skills & Requirements
Must-have
Bilingual English/Spanish communication
Remote work with on-site visits
Patient engagement and goal setting
Telehealth experience
HIPAA compliant workspace
Nice-to-have
Relationship-based engagement strategies
Cultural fluency
Collaborative care team approach
Mission-driven healthcare innovation
Key Requirements
3+ years general work experience
Physically located in California
Bilingual English/Spanish
Telehealth experience
Valid driver's license and reliable transportation