Customer Experience Associate - Mandarin Or Cantonese Language An Asset

TD Canada Trust

Vancouver, British Columbia, Canada
Base: $22.50 - $28.33 cad; bonus/equity: not speci...
Customer service transactions
Financial transaction processing
Banking solutions recommendation
At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • This role involves processing financial transactions accurately while ensuring a positive customer experience by understanding customer needs and advising best suited banking solutions.
  • TD offers a comprehensive Total Rewards package including base salary, variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking benefits, career development, and recognition programs.

Matching Summary

At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $22.50 - $28.33 CAD; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts

Skills & Requirements

Must-have

  • Customer service transactions
  • Financial transaction processing
  • Banking solutions recommendation
  • Use of MS Office and internet
  • Time management in fast-paced environment
  • Effective verbal and written communication

Nice-to-have

  • Initiative and detail orientation
  • Team effectiveness promotion
  • Personal performance development
  • Positive and equitable work environment
  • Adaptability to changing priorities

Key Requirements

  • High School diploma or equivalent
  • 1+ years relevant experience
  • Undergraduate degree an asset

Work Rights

Not specified

Tailored Resume

Cover Letter