Retail Customer Service Officer

Australia Post

Toowoomba, Queensland, Australia
Base: $28.58 / hour increases to $30.55 / hour aft...
On-site
Customer sales and service transactions
Managing high value transactions
Identity services transactions
As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience

Job Summary

  • As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.
  • You'll be performing customer sales and service transactions, managing high value transactions accurately, and conducting identity services transactions.
  • We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.

Matching Summary

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.

Salary

Base: $28.58 / hour increases to $30.55 / hour after 3 months; Bonus/Equity: Not specified; Benefits: 12% Superannuation

Skills & Requirements

Must-have

  • Customer sales and service transactions
  • Managing high value transactions
  • Identity services transactions
  • Assisting customers with mail lodgements
  • Lifting up to 16kgs of mail regularly
  • Standing for your shift

Nice-to-have

  • Friendly, enthusiastic and reliable
  • Love working in a team environment
  • Customer at the centre of everything
  • Building rewarding relationships with customers

Key Requirements

  • Experience in customer service
  • Experience in cash handling

Work Rights

Not specified

Tailored Resume

Cover Letter