Software Technical Account Manager Ii (traveling)

Axon Enterprise

Scottsdale, United States
Competitive salary; 401k with employer match; disc...
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4+ years technical account management experience
Saas solution deployment and configuration
80% travel to agency locations
** Axon Enterprise is seeking a Software Technical Account Manager II who will play a crucial role in deploying and supporting their software solutions within law enforcement agencies across the U.S. The position requires significant travel, technical expertise, and strong customer relationship skills, with a focus on enhancing public safety through effective technology utilization. **

Job Summary

  • This role serves as the primary point of contact for law enforcement agencies, ensuring Axon's technology effectively enhances public safety.
  • Candidates must be willing to travel 80% of the time to agency locations while managing complex software deployments and crisis situations.
  • The position requires advanced data analytics skills using tools like SQL Server and Power BI to create meaningful insights and reports.

Matching Summary

Match Score: 75

** Axon Enterprise is seeking a Software Technical Account Manager II who will play a crucial role in deploying and supporting their software solutions within law enforcement agencies across the U.S. The position requires significant travel, technical expertise, and strong customer relationship skills, with a focus on enhancing public safety through effective technology utilization. **

Salary

Competitive salary; 401k with employer match; Discretionary paid time off

Skills & Requirements

Must-have

  • 4+ years technical account management experience
  • SaaS solution deployment and configuration
  • 80% travel to agency locations
  • SQL Server and Microsoft Power BI proficiency
  • Windows OS and networking expertise
  • CJIS background check clearance

Nice-to-have

  • Experience with public safety or law enforcement sectors
  • Familiarity with RMS, CAD, and CJIS standards
  • Relevant technical certifications like ITIL or Cisco
  • Ability to build custom dashboards and write SQL queries
  • Willingness to work outside normal business hours

Key Requirements

  • Bachelor's degree in business administration or computer science
  • Minimum 4 years of customer-facing technical experience
  • Must pass Criminal Justice Information Services (CJIS) background check

Work Rights

Not specified

Tailored Resume

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