Integrated Insights Ops Excellence Manager

Novartis

Insurgentes, Mexico
On-site
Integrated insights service line operations
Governance, intake, and prioritization
Vendor coordination and performance tracking
Ensure the Integrated Insights service line runs with clarity, discipline and efficiency through governance, intake/prioritization, cadence management, quality standards and vendor coordination

Job Summary

  • Ensure the Integrated Insights service line runs with clarity, discipline and efficiency through governance, intake/prioritization, cadence management, quality standards and vendor coordination.
  • Oversees spending on insight-related vendors, assists with budget preparation, and maintains SLA compliance.
  • Reduces duplication and cycle delays by standardizing ways of working, ensuring on-time delivery, and improving stakeholder confidence in insight outputs.

Matching Summary

Ensure the Integrated Insights service line runs with clarity, discipline and efficiency through governance, intake/prioritization, cadence management, quality standards and vendor coordination.

Skills & Requirements

Must-have

  • Integrated insights service line operations
  • Governance, intake, and prioritization
  • Vendor coordination and performance tracking
  • Quality standards and documentation
  • Cross-pillar coordination with DAP

Nice-to-have

  • Strategic insights and guidance
  • Stakeholder confidence in insight outputs
  • Knowledge asset reuse

Key Requirements

  • Experience in ops excellence / PMO / analytics operations
  • Experience coordinating vendors in regulated environments
  • Solid experience in integrated insights, analytics, market research
  • Hands-on experience translating business questions into insights
  • Strong stakeholder management skills

Work Rights

Not specified

Tailored Resume

Cover Letter