Customer Service Officer

AIG

Hong Kong, Hong Kong
Answering customer enquiries and complaints
Providing accurate product information
Maintaining professional image
Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, and taking orders and providing after sales service

Job Summary

  • Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, and taking orders and providing after sales service.
  • The company values in-person collaboration and offers a Total Rewards Program focused on health, wellbeing, financial security, and professional development.
  • AIG is committed to creating a culture of inclusion and belonging that respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals.

Matching Summary

Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, and taking orders and providing after sales service.

Skills & Requirements

Must-have

  • Answering customer enquiries and complaints
  • Providing accurate product information
  • Maintaining professional image
  • Good communication and written skills
  • PC literate and able to type fast

Nice-to-have

  • Good team player
  • Positive attitude and modesty
  • Proactive mindset
  • Eagerness to take on can-do attitude
  • Self-motivated, eager to learn

Key Requirements

  • 1 year relevant work experiences
  • Form 5 standard

Work Rights

Not specified

Tailored Resume

Cover Letter