Base salary with annual bonus structure; holiday a...
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3+ years similar position experience
1st and 2nd line infrastructure support
Microsoft platforms and citrix expertise
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SimCorp AS is seeking a Senior IT Service Specialist for their Warsaw office. The role focuses on providing onsite IT support and managing services related to incident management, request fulfillment, and facility management, while fostering a collaborative and innovative work environment.
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Job Summary
This role offers the opportunity to join an experienced global onsite support team committed to providing high-quality service across the globe.
The position requires a full-time presence in the Warsaw office with a commitment of 5 days a week to oversee incident management and facility services.
Employees receive benefits including a modern office near Wilanowska metro station, a Multisport card with 75% employer contribution, and professional training opportunities.
Matching Summary
Match Score: 75
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SimCorp AS is seeking a Senior IT Service Specialist for their Warsaw office. The role focuses on providing onsite IT support and managing services related to incident management, request fulfillment, and facility management, while fostering a collaborative and innovative work environment.
**
Salary
Base salary with annual bonus structure; Holiday allowance upon 2-week vacation; Employer-paid Medicover healthcare package
Skills & Requirements
Must-have
3+ years similar position experience
1st and 2nd line infrastructure support
Microsoft Platforms and Citrix expertise
VMware, Azure, and Salesforce knowledge
Hardware troubleshooting for desktops and laptops
IT asset management and inventory tracking
ITIL Foundation certification
Nice-to-have
Experience with global cross-cultural support
Jira and Confluence proficiency
Service-oriented mindset
Continuous learning commitment
Initiative in fluid work environments
Polish language skills
Collaborative team spirit
Key Requirements
3+ years of experience from a similar position
ITIL Foundation or higher level certification
Proficiency with ITSM tools like Jira and Confluence
Broad knowledge of Microsoft, Citrix, VMware, and Azure
Ability to provide onsite support for internal users' hardware