Spa Reservations Agent

Sofitel Sydney Wentworth

Banff, Canada
Base: $20.18 ph; bonus/equity: not specified; bene...
On-site
Professional friendly engaging service
Manage spa reservations
Internal external communications
Join our vibrant Spa Reservations team at the Castle in the Rockies, offering a unique work/life combination in Banff

Job Summary

  • Join our vibrant Spa Reservations team at the Castle in the Rockies, offering a unique work/life combination in Banff.
  • Responsibilities include managing Spa reservations, communications, producing daily reports, collaborating with teams, promoting hotel services, and supporting spa operations.
  • Benefits include subsidized staff accommodation, complimentary meals, comprehensive benefits package, pension plan, and employee travel program discounts.

Matching Summary

Join our vibrant Spa Reservations team at the Castle in the Rockies, offering a unique work/life combination in Banff.

Salary

Base: $20.18 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • professional friendly engaging service
  • manage Spa reservations
  • internal external communications
  • monitoring voicemail
  • produce audit update daily reports
  • collaborate with Spa teams
  • promote Hotel services
  • strong product knowledge of Spa offerings
  • assist guests in treatment selection
  • assist guests in retail sales
  • support Spa operations
  • strong computer skills
  • working knowledge of Word and Excel
  • willing to work shifts

Nice-to-have

  • detail-oriented
  • outgoing
  • ready to grow your career
  • stunning beauty of the Canadian Rockies

Key Requirements

  • Previous reservations or sales experience is an asset
  • Opera Property Manager System (PMS) and Central Reservations System (CRS) experience an asset
  • Book4Time booking system experience an asset
  • strong communication analytical organizational administrative skills
  • able to deal with multiple priorities simultaneously
  • able to sit for long periods
  • Must be legally eligible to work in Canada

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter