Operations Support Analyst - It

Caterpillar UK

Lebanon, Indiana, United States
Base: $28.70 - $43.10 ph; bonus/equity: incentive ...
100% onsite
Warehouse it infrastructure support
Industrial printer maintenance
Mobile computing device troubleshooting
Caterpillar UK is seeking an Operations Support Analyst - IT to provide technical support for warehouse IT systems in Lebanon, Indiana. The ideal candidate will have hands-on experience in IT environments, particularly within logistics or manufacturing, and will be responsible for ensuring operational uptime and improving processes

Job Summary

  • This role serves as the primary on-site IT resource for warehouse operations, ensuring maximum uptime for mission-critical systems.
  • The position requires hands-on technical expertise to support industrial printers, mobile devices, and Warehouse Management Systems in a fast-paced environment.
  • Caterpillar offers a comprehensive benefits package including medical, dental, vision, 401(k) savings plans, and paid time off.

Matching Summary

Match Score: 85

Caterpillar UK is seeking an Operations Support Analyst - IT to provide technical support for warehouse IT systems in Lebanon, Indiana. The ideal candidate will have hands-on experience in IT environments, particularly within logistics or manufacturing, and will be responsible for ensuring operational uptime and improving processes.

Salary

Base: $28.70 - $43.10 per hour; Bonus/Equity: Incentive bonus available; Benefits: Medical, dental, vision, 401(k), HSA, FSA, tuition reimbursement

Skills & Requirements

Must-have

  • Warehouse IT infrastructure support
  • Industrial printer maintenance
  • Mobile computing device troubleshooting
  • LAN and Wi-Fi connectivity management
  • WMS system support
  • On-site presence required
  • Off-shift on-call rotation

Nice-to-have

  • Business process improvement experience
  • Strong customer-focused mindset
  • Vendor coordination skills
  • Multi-site environment experience
  • Proactive problem-solving abilities

Key Requirements

  • 2-4 years of hands-on IT support experience
  • Experience with warehouse or manufacturing IT environments
  • Knowledge of Windows OS and device imaging
  • Associate degree or technical certification preferred
  • Must be located in Lebanon, IN (no relocation)

Work Rights

Not specified

Tailored Resume

Cover Letter