Front Desk Supervisor

Mainsail Lodging & Development LLC

Tampa, FL, United States
On-site
Guest service
Front desk operations
Problem-solving skills
Mainsail Lodging & Development LLC is seeking a Front Desk Supervisor for the Epicurean Hotel in Tampa, FL. The ideal candidate should be an enthusiastic leader with experience in guest services, capable of providing exceptional customer service while supervising front desk operations

Job Summary

  • The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service, and providing support to front desk associates.
  • Supervise, train, and mentor front desk agents to ensure consistency in service and adherence to hotel policies.
  • Full-time Associate Benefits include Medical, Dental, & Vision, 401K Retirement Plan, Paid Time Off, and Career Training & Development Opportunities.

Matching Summary

Match Score: 85

Mainsail Lodging & Development LLC is seeking a Front Desk Supervisor for the Epicurean Hotel in Tampa, FL. The ideal candidate should be an enthusiastic leader with experience in guest services, capable of providing exceptional customer service while supervising front desk operations.

Skills & Requirements

Must-have

  • guest service
  • front desk operations
  • problem-solving skills
  • handling guest concerns
  • training and mentoring staff

Nice-to-have

  • enthusiastic
  • fun
  • energetic
  • proactive leader
  • positive work environment

Key Requirements

  • High school diploma or equivalent
  • 1-2 years in a front desk or guest service role
  • Proficiency in hotel property management systems (PMS)
  • Ability to handle high-pressure situations
  • Flexibility to work various shifts

Work Rights

Not specified

Tailored Resume

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