Centralized Service Manager

Truist Bank

Richmond, VA, United States
On-site
Third party risk management
Service level agreement monitoring
Contract compliance
Truist Bank is seeking a Centralized Service Manager in Richmond, VA, to oversee third-party service management and risk assessments. The role requires strong analytical and relationship management skills, with a focus on maintaining compliance and improving service delivery

Job Summary

  • Ensure day-to-day oversight and management of assigned third parties who provide Truist with outsourced services and applications.
  • Coordinate and work with Division aligned support to ensure all managed services follow Third Party Risk Management (TPRM) Standards and Policies.
  • Manage relationship within the business unit and with the third party to improve risk, cost, quality, and ease of doing business across the business unit.

Matching Summary

Match Score: 85

Truist Bank is seeking a Centralized Service Manager in Richmond, VA, to oversee third-party service management and risk assessments. The role requires strong analytical and relationship management skills, with a focus on maintaining compliance and improving service delivery.

Skills & Requirements

Must-have

  • Third party risk management
  • Service level agreement monitoring
  • Contract compliance
  • Supplier relationship management
  • Risk assessment facilitation

Nice-to-have

  • Adaptability to project needs
  • Cross-cultural collaboration
  • Mentorship capabilities

Key Requirements

  • Bachelor’s degree or equivalent education and training
  • Seven years of experience in third party management or relevant fields
  • Proficiency in Microsoft Office software

Work Rights

Not specified

Tailored Resume

Cover Letter