Account Relationship Specialist – Academic

Case Law Reporter

Brisbane, Queensland, Australia
Hybrid
Account management experience
Relationship management skills
Customer retention focus
The Academic Partnerships team focuses on long-term partnerships, retention, and sustainable growth within the academic market

Job Summary

  • The Academic Partnerships team focuses on long-term partnerships, retention, and sustainable growth within the academic market.
  • This role involves managing and growing a portfolio of university and educational institution customers, with a strong emphasis on relationship management and retention.
  • The company promotes a healthy work/life balance and offers numerous wellbeing initiatives, paid parental leaves, and volunteering leaves.

Matching Summary

The Academic Partnerships team focuses on long-term partnerships, retention, and sustainable growth within the academic market.

Skills & Requirements

Must-have

  • Account management experience
  • Relationship management skills
  • Customer retention focus
  • Sales targets achievement
  • AI-enabled products knowledge

Nice-to-have

  • Strategic partnership building
  • Understanding academic needs
  • Strong communication skills
  • Proactive problem-solving

Key Requirements

  • 3+ years' experience in account management
  • Background in education or law preferred
  • Valid Australian driver's licence
  • Ability to travel interstate

Work Rights

Not specified

Tailored Resume

Cover Letter