As a Level 2 Network Operations Analyst, you will play a pivotal role in ensuring the stability and performance of our clients’ network environments
Job Summary
As a Level 2 Network Operations Analyst, you will play a pivotal role in ensuring the stability and performance of our clients’ network environments.
You’ll lead technical investigations, drive proactive monitoring, and support continuous service improvement in a fast-paced, multi-vendor ecosystem.
At DXC, we foster a culture of inclusion, integrity, and innovation and empower employees to grow their careers while contributing to meaningful solutions.
Matching Summary
As a Level 2 Network Operations Analyst, you will play a pivotal role in ensuring the stability and performance of our clients’ network environments.
Skills & Requirements
Must-have
Proactive network performance monitoring
Technical lead for Severity 1 and 2 incidents
Multi-vendor network environment
Rotating shift work between 7am and 11pm
Incident investigation and diagnosis
Change and Emergency Work Order review
Nice-to-have
Strong communication and stakeholder engagement
Familiarity with ITIL processes
Culture of inclusion and innovation
Supportive global team environment
Flexible work model supporting wellbeing
Key Requirements
Bachelor’s Degree or Diploma in IT or related field
3–5 years networking or network operations experience