Associate, Payroll Client Services - Sat–wed

qaremote.jobs

EMEA
$19,650—$44,200 usd; not specified; not specified ...
**
Payroll processing experience
Payroll fundamentals understanding
Client-facing support experience
** Remote is seeking an Associate for their Payroll Client Services team, focusing on providing payroll support and guidance, addressing client inquiries, and ensuring compliance. The role requires strong communication skills and an analytical mindset, with candidates expected to work remotely and on weekends. **

Job Summary

  • The Associate, Payroll Client Services provides payroll support and guidance, managing complex multi-country payroll issues and high-volume client inquiries while ensuring compliance and excellent service.
  • Key responsibilities include serving as the initial contact for payroll inquiries, triaging support tickets, managing live messaging channels, and providing frontline support across multiple payroll-related products.
  • This is a full-time role with a fixed weekly schedule from Saturday through Wednesday, requiring candidates to be available to work weekends as part of their standard shift.

Matching Summary

Match Score: 75

** Remote is seeking an Associate for their Payroll Client Services team, focusing on providing payroll support and guidance, addressing client inquiries, and ensuring compliance. The role requires strong communication skills and an analytical mindset, with candidates expected to work remotely and on weekends. **

Salary

$19,650—$44,200 USD; Not specified; Not specified

Skills & Requirements

Must-have

  • payroll processing experience
  • payroll fundamentals understanding
  • client-facing support experience
  • analytical mindset and attention to detail
  • fast-paced international environments
  • fluent English communication skills
  • Slack, Zendesk, and spreadsheets proficiency

Nice-to-have

  • proactive client communication
  • cross-functional collaboration
  • team player
  • innovation
  • AI capabilities

Key Requirements

  • Experience supporting payroll processing
  • Working knowledge of regional compliance basics
  • Ability to learn and support multiple payroll-related products

Work Rights

Not specified

Tailored Resume

Cover Letter