Representative - Customer Billing

Rochester Gas & Electric

Rochester, NY, US
Base: $49,760.00 to $62,200.00; bonus: generous pe...
Strong arithmetic skills
Proficient in microsoft excel
Knowledge of sap customer information system
The role involves reviewing meter reading data, correcting billing errors, and processing adjustments to ensure accurate customer bills

Job Summary

  • The role involves reviewing meter reading data, correcting billing errors, and processing adjustments to ensure accurate customer bills.
  • Candidates must possess strong arithmetic skills and proficiency with Microsoft Excel and SAP systems to resolve complex billing issues.
  • The position offers a competitive salary range of $49,760.00 to $62,200.00 along with a 12% 401(k) match and comprehensive health benefits.

Matching Summary

The role involves reviewing meter reading data, correcting billing errors, and processing adjustments to ensure accurate customer bills.

Salary

Base: $49,760.00 to $62,200.00; Bonus: Generous performance-based bonuses; Benefits: 12% 401(k) match, health/dental/vision insurance, tuition reimbursement

Skills & Requirements

Must-have

  • Strong arithmetic skills
  • Proficient in Microsoft Excel
  • Knowledge of SAP customer information system
  • Attention to detail for bill calculations
  • Experience with billing policies and procedures

Nice-to-have

  • Problem-solving skills
  • Effective verbal communication
  • Ability to handle multiple tasks
  • Results oriented mindset
  • Customer centric approach

Key Requirements

  • 1-3 years of customer service or billing experience
  • High school diploma or GED equivalent
  • Thorough knowledge of customer accounting and billing rates

Work Rights

Not specified

Tailored Resume

Cover Letter