The Store Support Specialist is a critical role in ensuring that stores are effectively managing their P&L’s and executing on all key business initiatives, processes and policies
Job Summary
The Store Support Specialist is a critical role in ensuring that stores are effectively managing their P&L’s and executing on all key business initiatives, processes and policies.
This role completes store administration and analytical tasks and work collaboratively across the business to identify and address root causes; to make life easier for our store teams.
The Store Support Specialist is dedicated to, assisting NAPA Auto Parts team members and personnel by providing support, guidance, solving issues, and ensuring a positive employee experience.
Matching Summary
The Store Support Specialist is a critical role in ensuring that stores are effectively managing their P&L’s and executing on all key business initiatives, processes and policies.
Skills & Requirements
Must-have
Monitor operational policies and procedures
Identify compliance gaps
Report key compliance metrics
Complete administrative tasks
Troubleshoot problems
Provide training on internal systems
Nice-to-have
Assist NAPA Auto Parts personnel
Ensure positive employee experience
Partner with internal and external departments
Optimize team workflows
Deliver world-class associate service
Key Requirements
4+ years of administrative, planning and analytical experience
Proficiency in operational tools, inventory management systems, and reporting software
Specific NAPA Store experience is highly desirable