Luminis Health is seeking a Customer Service Representative for their Professional Business Office in Annapolis, MD, to assist customers with billing inquiries and payment solutions. The role requires exceptional customer service skills and experience in the healthcare industry, particularly with revenue cycle management
Job Summary
The PBO Customer Service Representative is responsible for assisting customers resolve billing concerns and outstanding self-pay and bad debt balances for services billed by Luminis Health Professional Business Office.
Responsibilities include answering and documenting customer calls, explaining billing and insurance matters, and acting as a liaison for various account issues.
Benefits include Medical, Dental, and Vision Insurance, a Retirement Plan with employer match, Paid Time Off, and Tuition Assistance.
Matching Summary
Match Score: 85
Luminis Health is seeking a Customer Service Representative for their Professional Business Office in Annapolis, MD, to assist customers with billing inquiries and payment solutions. The role requires exceptional customer service skills and experience in the healthcare industry, particularly with revenue cycle management.