Allstate is seeking a Billing Service Advisor for a 12-month contract position, focused on resolving broker billing and payment inquiries. This fully remote role requires strong communication skills and proficiency in billing processes, with an emphasis on customer service and operational efficiency
Job Summary
The Billing Service Advisor is accountable to resolve Broker billing and payment related service requests to support the achievement of Allstate Canada Group (ACG)’s short- and long-term Mission, Vision, and Strategic objectives.
Respond to and resolve billing and payment inquiries across multiple channels (phone, email, chat, etc.), including escalations and higher-authority transactions.
Allstate offers flexible work arrangements, employee discounts, a wellness allowance, and tuition reimbursement.
Matching Summary
Match Score: 85
Allstate is seeking a Billing Service Advisor for a 12-month contract position, focused on resolving broker billing and payment inquiries. This fully remote role requires strong communication skills and proficiency in billing processes, with an emphasis on customer service and operational efficiency.