Financial Aid Professional I

University of Arkansas

Fayetteville, AR, US
Base: $39,930.00; bonus/equity: not specified; ben...
Customer service to students and parents
Review financial aid paperwork for completeness
Assist in call center operations
The Financial Aid Professional I greets office visitors and provides customer service to students and parents concerning financial aid processes

Job Summary

  • The Financial Aid Professional I greets office visitors and provides customer service to students and parents concerning financial aid processes.
  • This position assists in reviewing academic scholarship applications for prospective and current students while maintaining general financial aid email accounts.
  • The University of Arkansas offers a benefits package including health insurance, tuition waivers, and retirement contributions ranging from 5 to 10%.

Matching Summary

The Financial Aid Professional I greets office visitors and provides customer service to students and parents concerning financial aid processes.

Salary

Base: $39,930.00; Bonus/Equity: Not specified; Benefits: Health, dental, life, disability insurance, tuition waivers, retirement contributions 5-10%

Skills & Requirements

Must-have

  • Customer service to students and parents
  • Review financial aid paperwork for completeness
  • Assist in call center operations
  • Prepare electronic files for meetings
  • Respond to financial aid email inquiries

Nice-to-have

  • Experience in higher education setting
  • Knowledge of campus resources
  • Ability to evaluate information for recommendations
  • Detail-oriented environment performance
  • Collegial working relationships

Key Requirements

  • Associate's degree equivalent (Minimum)
  • Bachelor's degree preferred in business or related field
  • Proof of legal authority to work in the United States
  • Criminal background check required
  • Financial credit check required

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter