Care Concierge - Urgent Care

Zion Veterinary Hospital

Salt Lake City, UT, US
Base: $17 - $20ph; bonus/equity: not specified; be...
4/10 schedule (full and part-time positions available; weekends required)
Minimum 2 years hospitality or customer service experience
Excellent written and verbal communication skills
Ability to type 60 words per minute
Zion Veterinary Hospital is seeking Veterinary Care Concierges to enhance client experiences at their Urgent Care Animal Hospital in Salt Lake City, UT. Ideal candidates will have a strong background in customer service and a passion for animal care, contributing to a supportive and innovative veterinary environment

Job Summary

  • The Care Concierge serves as the primary point of contact for clients, acting as a liaison between pet owners and the medical team during urgent care visits.
  • Employees benefit from a comprehensive package including paid vacation, sick time, holiday pay, free mental health sessions, and generous pet care discounts.
  • The role involves greeting clients, assisting veterinarians with electronic medical records, explaining treatment plans, and managing checkout processes in a unique 'coffee house meets spa' environment.

Matching Summary

Match Score: 85

Zion Veterinary Hospital is seeking Veterinary Care Concierges to enhance client experiences at their Urgent Care Animal Hospital in Salt Lake City, UT. Ideal candidates will have a strong background in customer service and a passion for animal care, contributing to a supportive and innovative veterinary environment.

Salary

Base: $17 - $20/hour; Bonus/Equity: Not specified; Benefits: Paid vacation, sick time, holiday pay, medical/dental/vision, 401(k) match, pet discounts

Skills & Requirements

Must-have

  • Minimum 2 years hospitality or customer service experience
  • Excellent written and verbal communication skills
  • Ability to type 60 words per minute
  • Comfortable working in fast-paced healthcare environment
  • Basic animal handling skillset

Nice-to-have

  • Previous veterinary clinic or hospital setting experience
  • Action-oriented independent self-starter
  • Strong team player with enthusiasm
  • Aptitude to develop animal restraint techniques
  • Experience learning medical terminology

Key Requirements

  • Minimum 2 years experience in hospitality, customer service, or patient care
  • Preferred previous experience in veterinary clinic or hospital setting
  • Capable of typing 60wpm
  • Comfortable around animals with basic handling skills

Work Rights

Not specified

Tailored Resume

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