We are seeking a talented and experienced IT Support Engineer to join our dynamic IT team
Job Summary
We are seeking a talented and experienced IT Support Engineer to join our dynamic IT team.
The successful candidate will provide timely and effective support to end users across hardware, software, networking, and peripherals while maintaining high customer satisfaction.
The role includes responsibilities such as onboarding employees, managing user accounts, collaborating on IT projects, and staying informed about emerging technologies.
Matching Summary
We are seeking a talented and experienced IT Support Engineer to join our dynamic IT team.
Skills & Requirements
Must-have
IT support and troubleshooting
Active Directory and Office 365
Windows and macOS operating systems
Networking knowledge (DHCP, DNS, IP)
User account administration
Ticket resolution and customer satisfaction
Nice-to-have
Strong interpersonal and communication skills
Ability to work independently and in teams
Proactive problem identification and solution
Experience with JIRA and Slack
Documentation and knowledge base contribution
Key Requirements
2+ years IT support experience
Proficiency in hardware, software, and network troubleshooting
Experience with Active Directory, Intune, Azure, Exchange Online
Strong communication and interpersonal skills
Ability to prioritize tasks and manage time efficiently