Practicante Profesional - Customer Service

DSI Underground

Not specified
Excellent verbal and written spanish communication
Experience with microsoft office tools
Ability to handle multiple tasks under pressure
DSI Underground is seeking a dynamic Customer Service Representative intern to provide exceptional support to clients, ensuring a positive experience with the company. The role involves handling customer inquiries, resolving issues, and collaborating with various departments

Job Summary

  • The ideal candidate will serve as the first line of contact for clients, providing exceptional support and ensuring a positive company experience.
  • Responsibilities include handling phone calls, emails, and live chat inquiries while resolving customer issues efficiently.
  • The role requires maintaining up-to-date knowledge of products and services while documenting all interactions in the CRM system.

Matching Summary

Match Score: 85

DSI Underground is seeking a dynamic Customer Service Representative intern to provide exceptional support to clients, ensuring a positive experience with the company. The role involves handling customer inquiries, resolving issues, and collaborating with various departments.

Skills & Requirements

Must-have

  • Excellent verbal and written Spanish communication
  • Experience with Microsoft Office tools
  • Ability to handle multiple tasks under pressure

Nice-to-have

  • English language proficiency
  • Previous CRM system experience
  • Proactive and empathetic attitude

Key Requirements

  • Student or graduate in Administration or Industrial Engineering
  • Strong problem-solving capabilities
  • Teamwork and independent work skills

Work Rights

Not specified

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