Principal, Workforce Planning & Analytics

Convera

Vilnius, Lithuania
Market competitive salary; annual bonus opportunit...
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Workforce planning framework ownership
Demand forecasting and capacity modeling
Advanced excel and power bi expertise
** Convera is seeking a Principal in Workforce Planning & Analytics to lead capacity modeling and demand forecasting for payment operations and customer care. The role involves building frameworks for workforce planning and requires substantial experience in operational analytics, stakeholder engagement, and advanced analytical tools. **

Job Summary

  • This role owns the end-to-end workforce planning framework to enable senior leaders to make informed, forward-looking decisions on staffing and investment trade-offs.
  • Candidates must possess advanced capabilities in Excel and Power BI to deliver executive-ready dashboards and analysis linking demand, capacity, and service outcomes.
  • Convera offers a flexible work approach allowing employees to work from abroad 60 days per year along with generous insurance and wellness benefits.

Matching Summary

Match Score: 75

** Convera is seeking a Principal in Workforce Planning & Analytics to lead capacity modeling and demand forecasting for payment operations and customer care. The role involves building frameworks for workforce planning and requires substantial experience in operational analytics, stakeholder engagement, and advanced analytical tools. **

Salary

Market competitive salary; Annual bonus opportunity; Flexible work and generous insurance benefits

Skills & Requirements

Must-have

  • Workforce planning framework ownership
  • Demand forecasting and capacity modeling
  • Advanced Excel and Power BI expertise
  • Operational analytics in complex environments
  • Stakeholder influence and executive reporting

Nice-to-have

  • Vendor evaluation and selection experience
  • Cross-functional collaboration with Finance and HR
  • Strategic capability building and governance
  • Intraday decision support capabilities

Key Requirements

  • Minimum 5 years experience in workforce planning or operational analytics
  • Legal right to work in Lithuania without visa sponsorship
  • Proven ability to translate demand into staffing and FTE models

Work Rights

Must have legal right to work in Lithuania

Tailored Resume

Cover Letter