Customer Service Representative, Hvac

AIG

Jeffersonville, IN, US
Hybrid
Excellent written and verbal communication skills
Proficiency in ms word, outlook, excel, and crm systems
Ability to work independently and as part of a team
This position is a hybrid role based in the Jeffersonville, IN office where you will support HVAC dealers and customers

Job Summary

  • This position is a hybrid role based in the Jeffersonville, IN office where you will support HVAC dealers and customers.
  • You will act as a connector between internal staff and external clients to ensure contracts are upheld and problems are solved with speed and compassion.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.

Matching Summary

This position is a hybrid role based in the Jeffersonville, IN office where you will support HVAC dealers and customers.

Skills & Requirements

Must-have

  • Excellent written and verbal communication skills
  • Proficiency in MS Word, Outlook, Excel, and CRM systems
  • Ability to work independently and as part of a team

Nice-to-have

  • General or technical knowledge of HVAC equipment
  • Prior experience in Warranty or Insurance industry
  • Empathy, patience, adaptability, and proactivity

Key Requirements

  • Computer and software skills including CRM usage
  • Strong organizational skills to manage multiple tasks
  • Ability to resolve data discrepancies following standard procedures

Work Rights

Not specified

Tailored Resume

Cover Letter