Solution Expert

meetfrank.ee

Remote
Fully remote
Trusted advisors on complex use cases
Analyze advanced client needs
Translate requirements into scalable solutions
The Solution Expert position at meetfrank.ee is a remote role focused on supporting strategic customers during the RUN phase of the 360Learning platform. The role involves acting as a trusted advisor, managing customer portfolios, and providing tailored solutions that enhance product adoption and integrations

Job Summary

  • Our Solution Expert team plays a key role in supporting strategic customers in RUN phase, by acting as trusted advisors on complex use cases.
  • You will manage a portfolio of customers throughout their lifecycle to drive product adoption and deliver tailored solutions beyond standard product capabilities.
  • They rely on your technical and functional expertise to lead complex integrations (APIs, flat files, third-party tools), redesign platform architecture, run solution audits, and provide high-level recommendations to maximize business impact and long-term value.

Matching Summary

Match Score: 85

The Solution Expert position at meetfrank.ee is a remote role focused on supporting strategic customers during the RUN phase of the 360Learning platform. The role involves acting as a trusted advisor, managing customer portfolios, and providing tailored solutions that enhance product adoption and integrations.

Skills & Requirements

Must-have

  • trusted advisors on complex use cases
  • analyze advanced client needs
  • translate requirements into scalable solutions
  • manage customer portfolio lifecycle
  • lead complex integrations (APIs, flat files, third-party tools)
  • redesign platform architecture
  • run solution audits
  • provide high-level recommendations

Nice-to-have

  • strategic customer support
  • drive product adoption
  • maximize business impact
  • long-term value delivery

Key Requirements

  • strategic customers
  • advanced client needs
  • scalable solutions
  • 360Learning platform
  • technical and functional expertise
  • complex integrations

Work Rights

Not specified

Tailored Resume

Cover Letter