$43,923 - $46,000; not specified; benefits eligibl...
Fully remote
It help desk ticketing system
Troubleshoot and resolve issues
Maintain technology equipment and software
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users
Job Summary
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to insurance, tuition waivers, holidays, and retirement programs.
This position also acts as a backup to the building support specialist for basic building duties and securing the building at the end of the business day.
Matching Summary
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
Salary
$43,923 - $46,000; Not specified; Benefits Eligible
Skills & Requirements
Must-have
IT Help Desk ticketing system
troubleshoot and resolve issues
maintain technology equipment and software
end user support
Nice-to-have
excellent interpersonal and customer service skills
work collaboratively in a fast-paced environment
building support backup duties
Key Requirements
Bachelor's degree in computer science or related field
At least one year of computer support experience
At least five years of computer support experience
Work Rights
Proof of legal authority to work in the United States