Job Summary

• Four Seasons is powered by its people, fostering a culture of continuous improvement and exceptional guest experiences.
• The Quality Assurance Manager will implement quality assurance processes to meet brand standards, target customer needs, and focus on continuous improvement at the property level.
• Key responsibilities include coaching managers on quality standards, conducting monthly audits, managing quality tools, and ensuring alignment with quality sciences.

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Skills & Requirements

Key Requirements

• Proficient with Microsoft Office Suite
• Excellent communication skills
• Strong analytical skills
• Strong leadership skills

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