Financial Services Associate

Interactive Brokers

Chicago, IL, United States
Base: $65,000 to $75,000 annually; bonus/equity: a...
On-site
Client support via phone, email, chat
Trading platform guidance
Troubleshoot account and trading issues
Serve as the first point of contact for clients via phone, email, and chat, delivering quick, clear, and accurate support

Job Summary

  • Serve as the first point of contact for clients via phone, email, and chat, delivering quick, clear, and accurate support.
  • Guide users through our powerful trading tools, from buying their first share to navigating complex multi-asset strategies.
  • Kickstart or level up your finance and technology career in the heart of Chicago.

Matching Summary

Serve as the first point of contact for clients via phone, email, and chat, delivering quick, clear, and accurate support.

Salary

Base: $65,000 to $75,000 annually; Bonus/Equity: annual performance-based bonus and stock grant; Benefits: health care, tuition reimbursement, 401(k) with match, company-paid medical premium

Skills & Requirements

Must-have

  • Client support via phone, email, chat
  • Trading platform guidance
  • Troubleshoot account and trading issues
  • Collaborate with internal teams
  • Financial markets and technology curiosity

Nice-to-have

  • Ambitious problem solvers
  • Compassionate communication
  • Deep product knowledge
  • High-energy, fast-paced environment

Key Requirements

  • 1-3 years of experience in finance, technology, or customer service
  • Bachelor's degree in finance, economics, business, STEM, or related field preferred
  • In-depth understanding of stocks, options, futures, forex, crypto, and fixed income

Work Rights

Not specified

Tailored Resume

Cover Letter