Trading Technical Support Analyst (Market Administrator)

TP ICAP MANAGEMENT SERVICES (SINGAPORE) PTE. LTD.

Singapore, Singapore
**
High technical competency in trading platforms
Strong client facing ability with senior stakeholders
Experience in market or technical support roles
** TP ICAP is seeking a Trading Technical Support Analyst to provide first-line support for brokers and traders, ensuring smooth operations in a dynamic environment. The ideal candidate will have strong technical competency, client-facing skills, and a solid understanding of trading processes. **

Job Summary

  • The role serves as the first line of support for brokers and traders to ensure business continuity through technology integration.
  • Responsibilities include managing business demand, investigating trade issues, and maintaining client credit matrices for selected products.
  • The successful candidate will demonstrate expertise in asset classes while leading project work and training associate-level team members.

Matching Summary

Match Score: 75

** TP ICAP is seeking a Trading Technical Support Analyst to provide first-line support for brokers and traders, ensuring smooth operations in a dynamic environment. The ideal candidate will have strong technical competency, client-facing skills, and a solid understanding of trading processes. **

Skills & Requirements

Must-have

  • High technical competency in trading platforms
  • Strong client facing ability with senior stakeholders
  • Experience in market or technical support roles
  • Understanding of trade flows and settlement processes
  • Instrument creation and configuration skills

Nice-to-have

  • Passion for quality and drive to succeed
  • Excellent written and verbal communication skills
  • Ability to handle tough conversations professionally
  • Strong team player with ownership mindset
  • Experience liaising with third-party data providers

Key Requirements

  • Experience in a support role from a market or technical perspective
  • Good problem solving skills
  • Service oriented with good understanding of trade flows

Work Rights

Not specified

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