The Associate Member Services Officer is an entry-level position designed to provide foundational knowledge of branch operations while adhering to the 'People Helping People' philosophy
Job Summary
The Associate Member Services Officer is an entry-level position designed to provide foundational knowledge of branch operations while adhering to the 'People Helping People' philosophy.
Responsibilities include greeting members, managing cash drawers, processing wire transfers, troubleshooting account issues, and beginning training in lending and collections.
Candidates must complete the Credit Unions Core Module Program within 12 months of hire as a condition of employment.
Matching Summary
The Associate Member Services Officer is an entry-level position designed to provide foundational knowledge of branch operations while adhering to the 'People Helping People' philosophy.
Skills & Requirements
Must-have
High school diploma or GED equivalent
Compliance with credit union policies
Cash drawer management and balancing
Member inquiry response via phone and in-person
Confidentiality of member information
Nice-to-have
Positive attitude toward members and teammates
Aptitude for developing member trust
Good verbal and written communication skills
Problem-solving abilities
Willingness to learn financial advisory products
Key Requirements
High school diploma or GED
Completion of Core Module Program within 12 months