Director, Client Tech Svcs

UW-Stout

Menomonie, Wisconsin, United States
Base: $75,000-$87,000; bonus/equity: not specified...
2 years management and supervision experience
Endpoint technologies mac and windows devices
Troubleshooting client technology issues
The role involves directing strategic information technology planning initiatives to ensure effective administrative and instructional services for the university community

Job Summary

  • The role involves directing strategic information technology planning initiatives to ensure effective administrative and instructional services for the university community.
  • Candidates must possess fundamental knowledge of Artificial Intelligence to evaluate and apply AI-enabled tools across the institution.
  • The position includes managing the eStout student laptop program and overseeing the Student Technological Assistance and Resources (STAR) team.

Matching Summary

The role involves directing strategic information technology planning initiatives to ensure effective administrative and instructional services for the university community.

Salary

Base: $75,000-$87,000; Bonus/Equity: Not specified; Benefits: Wisconsin State retirement plan and excellent benefits package

Skills & Requirements

Must-have

  • 2 years management and supervision experience
  • Endpoint technologies Mac and Windows devices
  • Troubleshooting client technology issues
  • Fundamental knowledge of Artificial Intelligence concepts
  • Strong interpersonal and communication skills

Nice-to-have

  • K12 or higher-ed experience
  • ITIL service management experience
  • Vendor relationships and asset management
  • Performance management and leadership techniques
  • Developing user documentation and training materials

Key Requirements

  • Associate degree or equivalent experience
  • 2 years' experience with management and supervision
  • Demonstrated knowledge of endpoint technologies including Mac and Windows devices

Work Rights

Not specified

Tailored Resume

Cover Letter