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The Senior Manager, AI Solution Support Lead position at Data Science Jobs focuses on overseeing support and operations for AI-driven applications, particularly involving Generative AI and Large Language Models. The ideal candidate will have extensive experience in application support management, stakeholder engagement, and a strong commitment to customer satisfaction.
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Job Summary
The AI Solution Support Lead will oversee the support and operations of AI-driven applications, requiring proficiency in Generative AI, Large Language Models, and AI agents.
Key responsibilities include managing day-to-day operations, collaborating with development teams, assisting end-users, monitoring application performance, and leading incident response.
The role demands strong skills in team building, decision-making in uncertainty, process implementation, and stakeholder management to ensure AI applications meet business and IT requirements.
Matching Summary
Match Score: 75
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The Senior Manager, AI Solution Support Lead position at Data Science Jobs focuses on overseeing support and operations for AI-driven applications, particularly involving Generative AI and Large Language Models. The ideal candidate will have extensive experience in application support management, stakeholder engagement, and a strong commitment to customer satisfaction.
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Skills & Requirements
Must-have
AI technologies
Generative AI
Large Language Models
AI agents
support and operations service
IT lifecycle management
Regulatory environment
Nice-to-have
continuous innovation and improvement mindset
building effective teams
stakeholder management
customer satisfaction focus
Key Requirements
9+ years of Application Support and Operations Management experience
Experience managing support for Generative AI, LLMs, and AI agents