Customer Operations Associate

Diageo

Mississauga, Canada
Customer service focus
Problem-solving skills
Sap proficiency
You will be Diageo’s ambassador for full beer portfolio in the on-premises trade, focusing on quality and customer service

Job Summary

  • You will be Diageo’s ambassador for full beer portfolio in the on-premises trade, focusing on quality and customer service.
  • Responsibilities include handling inquiries, problem resolution, product knowledge development, account management, and feedback integration.
  • The role offers some flexibility to maintain a strong work/life balance and encourages collaboration with various internal teams and the customer base.

Matching Summary

You will be Diageo’s ambassador for full beer portfolio in the on-premises trade, focusing on quality and customer service.

Skills & Requirements

Must-have

  • Customer service focus
  • Problem-solving skills
  • SAP proficiency
  • Microsoft Office programs
  • Handling customer inquiries
  • Account management tasks

Nice-to-have

  • Ambassador to Diageo's portfolio
  • Positive attitude
  • Interpersonal skills
  • Adaptability to change
  • Promote Responsible Drinking

Key Requirements

  • Requires ability to work outside of regular business hours
  • Requires ability to make discretionary decisions appropriately

Work Rights

Not specified

Tailored Resume

Cover Letter