Crm & Sfe Specialist

29

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Veeva crm administration and configuration
Salesforce marketing cloud expertise
Sales force effectiveness (sfe) governance
** The CRM & SFE Specialist at Merck will manage CRM and Sales Force Effectiveness (SFE) systems, ensuring data quality and user adoption while supporting commercial teams across assigned markets. This hands-on role requires expertise in Veeva CRM, Salesforce, and related technologies to enhance CRM capabilities and support omnichannel engagement. **

Job Summary

  • The specialist owns the CRM and Sales Force Effectiveness capability, ensuring system reliability and high-value compliant use across markets.
  • This hands-on role requires deep expertise in Veeva CRM and Salesforce Marketing Cloud to drive omnichannel engagement and commercial execution.
  • The position acts as the single point of accountability for SFE processes, including segmentation, targeting, and call planning within assigned markets.

Matching Summary

Match Score: 75

** The CRM & SFE Specialist at Merck will manage CRM and Sales Force Effectiveness (SFE) systems, ensuring data quality and user adoption while supporting commercial teams across assigned markets. This hands-on role requires expertise in Veeva CRM, Salesforce, and related technologies to enhance CRM capabilities and support omnichannel engagement. **

Skills & Requirements

Must-have

  • Veeva CRM administration and configuration
  • Salesforce Marketing Cloud expertise
  • Sales Force Effectiveness (SFE) governance
  • Data quality and compliance management
  • Omnichannel journey execution support

Nice-to-have

  • Coaching mindset for user adoption
  • Analytical continuous improvement focus
  • Experience with multi-country stakeholders
  • Strong stakeholder relationship management

Key Requirements

  • Degree in Business, Marketing, IT, or related field
  • Proven experience in CRM administration (Salesforce or Veeva)
  • Exposure to data governance and system releases

Work Rights

Not specified

Tailored Resume

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