Workplace Experience Ambassador 2

JLL

Annapolis Junction, MD, USA
Base: $52,000.00 – $53,500.00 usd py; bonus/equity...
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2+ years in workplace services or hospitality
Proficiency with microsoft office and ticketing platforms
Strong communication and customer-first mindset
** JLL is seeking a Workplace Experience Ambassador to enhance employee and guest interactions in their Annapolis Junction, MD location. The role focuses on managing workplace operations and ensuring a welcoming environment while requiring strong customer service skills and experience in facilities support. **

Job Summary

  • The Workplace Experience Ambassador serves as the primary point of contact for delivering a high-quality, seamless experience for employees, guests, and clients.
  • Key responsibilities include managing daily office operations, coordinating service requests through ticketing systems, and ensuring compliance with quality standards.
  • JLL offers comprehensive benefits including a 401(k) plan with matching contributions, paid parental leave at 100% of salary, and early access to earned wages.

Matching Summary

Match Score: 75

** JLL is seeking a Workplace Experience Ambassador to enhance employee and guest interactions in their Annapolis Junction, MD location. The role focuses on managing workplace operations and ensuring a welcoming environment while requiring strong customer service skills and experience in facilities support. **

Salary

Base: $52,000.00 – $53,500.00 USD per year; Bonus/Equity: Not specified; Benefits: 401(k) match, medical/dental/vision, paid parental leave

Skills & Requirements

Must-have

  • 2+ years in workplace services or hospitality
  • Proficiency with Microsoft Office and ticketing platforms
  • Strong communication and customer-first mindset
  • Ability to multitask in fast-paced environment
  • Onsite presence at Annapolis Junction location

Nice-to-have

  • Experience coordinating vendor management activities
  • Background in space planning and seating arrangements
  • Professional demeanor interacting with all organizational levels
  • Support for employee engagement events and client visits

Key Requirements

  • 2+ years experience in workplace services, facilities, or hospitality
  • Authorization to work in the United States without sponsorship
  • Proficiency with Microsoft Office and workplace service platforms

Work Rights

Must be authorized to work in the US without sponsorship

Tailored Resume

Cover Letter