Service Delivery Specialist

COS

Warszawa, Poland
Not specified; benefits: lunch card pln 200pmnth; ...
4 days from office / 1 day flexible
Service delivery management
Vendor collaboration and coordination
Cross-functional process improvement
COS is seeking a Service Delivery Specialist in Warsaw, Poland, to coordinate service delivery and vendor collaboration while ensuring high-quality operations. The ideal candidate will have experience in business and IT service delivery, quality assurance, and strong vendor management skills

Job Summary

  • The role involves managing service delivery and vendor collaboration for the Sales Market Poland, including Ukraine, to ensure stable operations.
  • Candidates will act as a bridge between business, tech, and external partners to translate expectations and secure system stability.
  • The company offers attractive benefits including a lunch card, 25% staff discount, co-financed medical care, and access to learning platforms.

Matching Summary

Match Score: 85

COS is seeking a Service Delivery Specialist in Warsaw, Poland, to coordinate service delivery and vendor collaboration while ensuring high-quality operations. The ideal candidate will have experience in business and IT service delivery, quality assurance, and strong vendor management skills.

Salary

Not specified; Benefits: Lunch card PLN 200/month; Staff discount 25%; Co-financed medical care and Multisport Card

Skills & Requirements

Must-have

  • Service delivery management
  • Vendor collaboration and coordination
  • Cross-functional process improvement
  • Business and technical team translation
  • Supplier deliverable quality assurance

Nice-to-have

  • Structured and solution-oriented mindset
  • Collaborative stakeholder management
  • Proactive continuous improvement attitude
  • Clear communication skills
  • Trust-based relationship building

Key Requirements

  • Degree in Business Administration, IT or related field
  • ITIL certification or familiarity with ITIL principles
  • Experience with QA testing and ServiceNow
  • Hands-on experience managing critical business services
  • Proficiency in English spoken and written

Work Rights

Not specified

Tailored Resume

Cover Letter