Euc Onsite Support Specialist

AXIS Capital

London, United Kingdom
Fully remote
2-3 years it support experience
Windows 10/11 and macos knowledge
Microsoft 365 and active directory expertise
This role delivers exceptional technical support to internal users at the London branch while supporting global remote colleagues

Job Summary

  • This role delivers exceptional technical support to internal users at the London branch while supporting global remote colleagues.
  • The position involves resolving incidents, deploying hardware, and managing user onboarding within a disciplined corporate culture.
  • Employees receive a comprehensive benefits package including medical plans, retirement plans, and tuition reimbursement.

Matching Summary

This role delivers exceptional technical support to internal users at the London branch while supporting global remote colleagues.

Skills & Requirements

Must-have

  • 2-3 years IT support experience
  • Windows 10/11 and macOS knowledge
  • Microsoft 365 and Active Directory expertise
  • Remote support tools proficiency
  • Ticketing system usage (ServiceNow)
  • Mobile device management familiarity

Nice-to-have

  • ITIL practices and service management
  • Video conferencing technology support
  • VIP/C-Suite executive level support
  • Passion for continuous learning
  • Global travel willingness

Key Requirements

  • 2-3 years of IT support or EUC technician experience
  • Strong knowledge of Windows 10/11, Microsoft 365, and Active Directory
  • Experience with remote support tools and ticketing systems
  • Familiarity with MDM platforms like InTune or Entra
  • Ability to lift 30 lbs
  • Valid passport for occasional international travel

Work Rights

Not specified

Tailored Resume

Cover Letter