Customer Service Manager, Trade Operations

ICICI BANK LIMITED

Singapore, Singapore
Not specified (assumed in-office due to location)
Trade document scrutiny
Letters of credit processing
Bills discounting expertise
ICICI Bank Limited is seeking a Customer Service Manager for Trade Operations in Singapore, responsible for managing trade finance activities and ensuring accurate processing of trade transactions. The ideal candidate should have at least one year of relevant banking experience and strong organizational skills to liaise effectively with clients and internal teams

Job Summary

  • The role involves scrutinizing trade documents and managing day-to-day processing for trade finance activities such as letters of credit and bills discounting.
  • Candidates must coordinate with the outsourced Trade Services Unit to resolve discrepancies and ensure timely transaction closure.
  • Responsibilities include ensuring accurate fee collection, safe-keeping of documentation, and performing AML/KYC checks on onboarded banks.

Matching Summary

Match Score: 75

ICICI Bank Limited is seeking a Customer Service Manager for Trade Operations in Singapore, responsible for managing trade finance activities and ensuring accurate processing of trade transactions. The ideal candidate should have at least one year of relevant banking experience and strong organizational skills to liaise effectively with clients and internal teams.

Skills & Requirements

Must-have

  • Trade document scrutiny
  • Letters of credit processing
  • Bills discounting expertise
  • AML KYC compliance checks
  • Fee collection and settlement

Nice-to-have

  • Strong stakeholder communication
  • Ad-hoc MIS reporting skills
  • SOX attestation experience
  • Cross-functional team collaboration

Key Requirements

  • Minimum 1 year of relevant banking experience
  • Experience in trade finance operations
  • Knowledge of import/export bill settlements

Work Rights

Not specified

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