Senior Product Consultant

Caterpillar UK

Irving, Texas, USA
Base: $128,470.00 - $192,710.00; bonus/equity: inc...
5d onsite
Voice of customer research methods
Electrification and sustainability marketing
Customer journey mapping
The Senior Product Consultant will develop a deep understanding of customer and dealer needs related to heavy equipment electrification using Voice of Customer research methods

Job Summary

  • The Senior Product Consultant will develop a deep understanding of customer and dealer needs related to heavy equipment electrification using Voice of Customer research methods.
  • Responsibilities include creating educational materials, monitoring feedback, gathering customer success stories, and leading global customer product requirements development for NPI programs.
  • This role requires extensive experience in customer focus, effective communications, and value selling, with a focus on electrification and/or sustainability technologies.

Matching Summary

The Senior Product Consultant will develop a deep understanding of customer and dealer needs related to heavy equipment electrification using Voice of Customer research methods.

Salary

Base: $128,470.00 - $192,710.00; Bonus/Equity: Incentive bonus; Benefits: Medical, dental, vision, PTO, 401(k), HSA, FSA, etc.

Skills & Requirements

Must-have

  • Voice of Customer research methods
  • electrification and sustainability marketing
  • customer journey mapping
  • global product research plans
  • customer site level knowledge

Nice-to-have

  • high emotional intelligence
  • humility and openness to discovery
  • team-oriented individuals

Key Requirements

  • Extensive Experience in Customer Focus
  • Working Knowledge of Electrification/Sustainability Technologies
  • Extensive Experience in Effective Communications
  • Extensive Experience in Value Selling
  • 5 days in the office a week

Work Rights

Not specified

Tailored Resume

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