Collections Specialist

Xometry

Manila, Philippines
On-site
Manage assigned accounts
Lead debt collection process
Reconcile accounts for open balances
Xometry is seeking a Collections Specialist to manage accounts receivable, ensuring timely collections and maintaining positive customer relationships. The role requires at least two years of collections experience and excellent communication skills

Job Summary

  • Xometry is seeking an experienced Collections Specialist to join our Finance team, responsible for managing the accounts receivable process and ensuring timely collection of outstanding invoices.
  • Key responsibilities include monitoring assigned accounts, leading the debt collection process, reconciling accounts, and working with sales and other departments to ensure timely payments.
  • The role requires excellent organizational and communication skills, proficiency with Word, Excel, and Salesforce/CRM, and the ability to work in a fast-paced, goal-oriented environment.

Matching Summary

Match Score: 85

Xometry is seeking a Collections Specialist to manage accounts receivable, ensuring timely collections and maintaining positive customer relationships. The role requires at least two years of collections experience and excellent communication skills.

Skills & Requirements

Must-have

  • Manage assigned accounts
  • Lead debt collection process
  • Reconcile accounts for open balances
  • Maintain detailed communication records
  • Collaborate with sales and other departments
  • Answer customer billing questions
  • Investigate billing errors and disputes

Nice-to-have

  • Maintain positive customer relationships
  • Set debt collection strategies with coworkers
  • Maintain confidentiality and discretion

Key Requirements

  • Minimum of 2 years of collections experience
  • Proficient with Word and Excel and Salesforce/CRM
  • Ability to work within a fast-paced, goal-oriented collections department
  • Flexibility to work evenings or weekends as business requires

Work Rights

Not specified

Tailored Resume

Cover Letter